RV PRODUCTS LTD ONLINE STORE TERMS AND CONDITIONS

  • All prices include GST and prices may be subject to change without notice.
  • A shipping and handling fee is charged on all orders and is detailed separately on your invoice.
  • If paying by Credit card a credit card processing fee may also be charged. If so this will be detailed separately on your invoice.
  • Payment must be in New Zealand Dollars.
  • Payment in full of the invoice amount is required before your order will be sent to you.
  • Payment may be made by direct credit, internet banking, credit card, cheque or cash.
  • In all cases payment details must include your name, Order Number and Order Date.
  • We do not guarantee that all items will be in stock. We will advise you if a product ordered cannot be supplied.
  • We will endeavour to dispatch your order within 48 hours of receiving payment.
  • We will use an overnight courier to deliver your order to the delivery address detailed on the order. Delivery should therefore be about 1-2 working days for North Island and 2-3 working days for South Island. Rural delivery addresses may take a day or two extra.
  • RV Products Limited abides by the Fair Trading Act and the Consumer Guarantees Act.

CREDIT CARD PAYMENTS

Minimum Credit Card order is $25-00.
Maximum Credit Card order is $2,000-00.
All prices include GST and prices may be subject to change without notice.
If paying by Credit card a credit card processing fee may also be charged.
Payment must be in New Zealand Dollars.

GOODS DAMAGED DURING DELIVERY

  • You should check your order for any damage immediately upon receipt.
  • If any items are damaged, please make a claim directly to the courier company that delivered your order.

RETURN OF GOODS

A return of any item ordered is subject to:
  • All requests for return of items will be considered on a case by case basis.
  • Any requests for returns must be made within 10 days of dispatch of your order and include your Invoice Number.
  • No credits/refunds will be processed unless the item has been received back by us and is unused and in mint condition.
  • Any credit/refund will only extend to the value of the item(s) returned.
Goods must be returned to:
RV Products Limited
Clarke Road
RD 3
Waitara
New Plymouth 4373
New Zealand